Core banking provider Technisys buys AI chatbot operator Kona

Technisys, a Miami-based digital core banking provider, has bought Kona, a firm which operates an artificial intelligence (AI)-powered chatbot.

The deal allows Technisys to automate “more complex interactions” between customers and banks

It will see Technisys adopt natural language processing (NLP) and intent analysis technology. The core provider will integrate these products into its banking suite.

The fintech serves both incumbents, and fellow fintechs. To date, Technisys has acquired some 60 bank customers – including HSBC, ScotiaBank, and Brazil’s Itau Bank.

To read the full article in Fintech Futures click here.